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Forced Arbitration: Unfair and Everywhere

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Our report, “Forced Arbitration: Unfair and Everywhere,” shows that mandatory binding arbitration, or “forced arbitration,” is nearly ubiquitous in many industries. We found that seventy-five percent of companies in eight industries use forced arbitration. In most forced arbitration cases, consumers are stripped of their right to go to court over disputes when they open a bank or credit card account, obtain cell phone service, hire a stockbroker or buy a house.