Personal Information (View our privacy statement )
1)
First Name *
2)
Last Name *
3)
Street Address
4)
Address 2 (Apt. No)
5)
City *
6)
State *
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
D.C.
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
7)
Zip Code (5 digits) *
8)
Phone
9)
Fax
10)
Email Address *
Vehicle Information
11)
Vehicle Make *
12)
Vehicle Model *
13)
Model Year (yyyy) *
14)
Was the vehicle purchased or leased?
Purchased
Leased
15)
Was the vehicle new or used?
New
Used
16)
Date contract was signed (mm/dd/yyyy) leave blank if you don't know
17)
Are you still making payments on the vehicle?
Yes
No
18)
If not, what was the date of your last payment (mm/dd/yyyy) leave blank if you don't know
19)
Name of Dealership
20)
Dealership Address (if known)
21)
Dealership City
22)
Dealership State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
D.C.
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
23)
Did you seek outside financing or use financing available from a bank or loan company through the dealership?
Outside Financing
Through Dealership
Purchased Through Cash
24)
If outside financing, have you ever seen the paperwork filed on your behalf with the lending institution?
Yes
No
25)
Do you have the purchase papers and contracts for this vehicle?
Yes
No
Not Sure
26)
Do you have the dealer/manufacturer new car window sticker on this vehicle at the time of purchase?
Yes
No
Not Sure
27)
If you paid for the vehicle with a loan, were the number of payments or interest rate on the purchase altered without your consent?
Yes
No
Does not Apply
28)
Have you noticed any undisclosed charges, services or products on your contracts?
Yes
No
Not Sure
29)
If yes, which contracts and what service(s) or product(s)?
30)
Were there any services or products offered to you "free of charge" ?
Yes
No
Not Sure
31)
If yes, what service(s) and/or product(s)?
32)
Were there in fact charges for these services in the purchase papers?
Yes
No
Not Sure
33)
Was "etch" (etching of a number on the window that identifies the vehicle) added to your contract?
Yes
No
Not Sure
34)
If yes, was a charge for "etch" disclosed to you?
Yes
No
Not Sure
35)
Did you take "spot" delivery of the car (delivery before the final finance contract was signed)?
Yes
No
36)
If so, did the terms of the contract change after you left the dealership?
Yes
No
Not Sure
37)
If yes, what was the change?
38)
Did the contract or contracts include a mandatory arbitartion clause (language requiring any dispute to be resolved through the use of arbitration)?
Yes
No
Not Sure
39)
Were you asked to sign paperwork that was blank or largely blank?
Yes
No
Not Sure
40)
If you purchased or leased a new vehicle, were you told whether or not it qualified for a rebate or cash back?
Yes
No
Not Sure
41)
May we contact you in the future to provide further information to you regarding this issue? *
Yes
No
42)
Do we have permission to share this information with law enforcement authorities (and no other party)? *
Yes
No
43)
Other Comments?
44)
Do we have permission to share your story as part of our public education effort, with your identifying information removed? *
Yes
No
* denotes a required field