U.S. Consumer Protection Officials Wait Months to Notify Public of Dangerous, Defective Products, Public Citizen Study Finds

Despite a law requiring manufacturers to provide the Consumer Product Safety Commission (CPSC) with “immediate” notification of dangerous products, the agency typically delays nearly seven months after learning of dangerous, defective products before telling the public. A new Public Citizen study, Hazardous Waits: CPSC Lets Crucial Time Pass Before Warning Public About Dangerous Products, reveals that companies fined for tardy reporting took an average of 993 days – 2.7 years – between learning of a safety defect in their products and notifying the CPSC. Perhaps as shocking, the CPSC then took an average of 209 additional days before disclosing the information to the public – even though each case concerned a product defect so dangerous that the item was recalled. In response to this discovery, Public Citizen wrote a letter to Chairman Nancy Nord requesting information regarding cases in which the CPSC pursued criminal prosecution of manufacturers that withheld information from the Commission to cover up the discovery of dangerous or hazardous products.

  • Read the press release
  • Read the report
  • Read our letter (click here for pdf) to CPSC Chairman Nancy Nord asking whether the CPSC has sought criminal penalties against manufacturers for failing to report hazards accurately
  • Read a summary of the differences between the House and Senate versions of the Consumer Product Safety Reform/Modernization Act
  • Read our Safety Tips for purchasing toys and other products

Copyright © 2016 Public Citizen. Some rights reserved. Non-commercial use of text and images in which Public Citizen holds the copyright is permitted, with attribution, under the terms and conditions of a Creative Commons License. This Web site is shared by Public Citizen Inc. and Public Citizen Foundation. Learn More about the distinction between these two components of Public Citizen.

Public Citizen, Inc. and Public Citizen Foundation


You can support the fight for greater government and corporate accountability through a donation to either Public Citizen, Inc., or Public Citizen Foundation, Inc.

Public Citizen lobbies Congress and federal agencies to advance Public Citizen’s mission of advancing government and corporate accountability. When you make a contribution to Public Citizen, you become a member of Public Citizen, showing your support and entitling you to benefits such as Public Citizen News. Contributions to Public Citizen are not tax-deductible.

Public Citizen Foundation focuses on research, public education, and litigation in support of our mission. By law, the Foundation can engage in only very limited lobbying. Contributions to Public Citizen Foundation are tax-deductible.